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A little more information on the hotel please?

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A little more information on the hotel please?

Postby Bradley on Sun Jun 07, 2009 6:10 am

I looked up some reviews on this hotel, and most people rather bashed it. =(
I did read on the main location page that this hotel is New and Improved, so that gives me a bit of hope.

Could anybody please describe the hotel for me?
Like.. some details we should know beforehand, things like that.
Kind of a silly question I know, but I believe more people would want to know this as well.

-Thanks
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Postby Kikyo4ever on Sun Jun 07, 2009 6:28 pm

well i havent been there since the con last year but im going to be right by there in like a day or two so I'll stop by for you and take a look around then ill let you know.
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Postby Kikyo4ever on Tue Jun 09, 2009 1:22 am

Alright here is what info I have. I personally have never actually stayed over night in one of the rooms but here is what I know. I went by today to see what has changed and not too much. If you get a room try your best to get the lowest floor you can for your room because the higher the floor your on the hotter it is. Also some of the floors have a kinda funky smell to them and the ceilings on the room floors are pretty low so if your REALLY tall it might be a bit of a pain. Last year MOST of the staff at the hotel were not very friendly especially if you said anything at all hinting that they didn't know how to do their job right. There were a few nice people last year but not many but im not sure how much the staff has changed since last year. Also last year i kept hearing that they only had ONE key for each hotel room so that sucked and im not sure if that has changed or not.

Personally for the short weekend for the con I could survive there but if I had to stay there longer I would rather sleep in my car.

All in all their not great but not as bad as some hotels ive been to either, but don't let that stop you from coming to the con cause you'll miss out on ALOT of fun if you don't come ^_^
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Postby Aisha on Thu Jun 11, 2009 2:40 am

The key thing from last year really sucked. They still use regular keys, not the key card. And I hope we don't have all the malfunctions that were supposed to be fixed before the con started (like the wall and the ac). The rooms, however, are fairly large, and they include a mini fridge, but my room the floor always felt cold and damp (was on the first floor, which I really liked though).
Every time I open the fridge, the hole in my jello glares at me.
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Postby Ali on Thu Jun 11, 2009 3:58 pm

For the key, yeah, it is irritating to have just one key. You'll have to find the most responsible person in your group - and the most likely to be easy to find! Luckily since the convention isn't thousands and thousands of people, it's not as difficult to locate one person when you need to get back to the room.

I was very pleased with how LARGE the rooms are, we had plenty of space for our stuff AND dance practice! No complaints about the beds either, but I'm not a princess with a pea under the mattress, not too picky about where I sleep. I don't recall any problems with air conditioning, plumbing, etc but then again, not surprised that some people had them - something always goes wrong in a hotel, and some have more things going wrong than others...

We as a convention-going group just have to be the better person when encountering snobby hotel staff. Be super polite and courteous to them, showing what they should be like, and while it's subtle and they probably won't notice and change their ways, you'll have the moral victory ^_~ If you are being truly mistreated by a rude hotel staffer, though, definitely ask to see the manager and file a complaint.

It's possible they had some staff turnaround since last year and they will be nicer...the late night shift guy when we arrived last was super sweet, I wish I remembered his name to give him kudos, but later in the weekend we sometimes noticed the front desk staff pointing and it looked like sneering at congoers. Nobody on staff was ever actively rude to me, but we didn't call in to them for anything either. You should give them the benefit of the doubt and not go in with negative expectations, but don't let yourself be walked on either. While you as a customer owe the staff to be polite to them, other customers and the space you are in, they also owe their customers that same politeness. Golden rule etc etc (because "the customer is always right" is NOT a truism and I believe in being nice to service people since I am one!)
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Postby Kikyo4ever on Thu Jun 11, 2009 6:14 pm

well at this hotel finding the manager isn't always the best thing cause last year she was the rudest person of the hotel staff. Most of the attendees didn't have many problems with the staff last year but unfortunately all of us volunteers and even Keita had lots of bad times dealing with the manager and staff members
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